FAQ/HelpDesk

Q1: What is Bulk Text?

Bulk Text is basically a platform through which you can easily send thousands of messages at a time on random mobile numbers by just a simple click through different bulk text gateway.

Q2: What is the basic use of Bulk Text?

Bulk Text services are vastly used across the globe to send text that helps to viral any kind of news, information, product, brand or services to any individuals or to various groups of people.

Q3: Can I test a demo account before buying Bulk text services?

Absolutely Yes!! We do provide such facilities to our buyers & clients. Before buying our services we give you details of our dummy account. You can easily log into it and test about how our services will work for you. You can send text messages to few people through this demo account.

Q4: Can I Send Text Messages to any network through Bulk Text Service?

Yes! We are one of the top most bulk text provider in India, with the help of our solutions, it is quite easy to send group Text in all over the India via different sms gateway networks.

Q5: How I came to know, my messages get delivered?

It’s easy; we will provide all delivery details of sent text with the help of service provider, in your account itself.

Q6: What is the refund policy of non-delivered messages?

If any issues caused due to Text pushed on any DND numbers, we will credit that much Text in your account within 48 hours. We are not responsible for any issues caused by 3rd party.

Q7: How much Text I can send at once?

At a time you can send 1 lakh bulk text messages in india

Q8: Following rules of TRAI is necessary? Is Text24hours follows their guidelines too?

Yes! Following TRAI rules while sending Bulk Text is important for test messages service provider else you will get punished and we @ Text24hours strictly follow TRAI guidelines.

Q9: Which type of Text can I push on DND numbers?

Only Transactional Text ones, Promotional Text can’t be pushed on DND numbers in any circumstances. If any organization will do it intentionally or accidentally, it will be penalized 25000 INR per Text by TRAI.

Q10: Can I send personalized Text to my contacts through PC?

Of-course you can!

Q11: Do you provide HTTP or XML API to use in your premade software?

Yes, we do provide HTTP & XML API to use in our premade software along with the documentation on how to integrate it with your software.

Q12: What is API?

The role of API is to provide an interface between different software systems. Bulk Text API is a quickest way of delivering Text to the intended recipient’s cell phones. API is of several types including general API and specific API.