Two Way Chat

Chat with Your Customers

Text Voiceapp allows you to have personalized, one-on-one conversations with your contacts. Text Voiceapp uses a standard, 10-digit phone number. Whether you need to text enable your existing phone number, or purchase one, Text Voiceapp has you covered.

Respond Fast to Your Customers, Staff & Leads

Customer Service via SMS Chat

Our SMS chat enables you to instantly deal with your customers’ queries and support issues as they text them in.

Communicate with Staff in the Field

Got a team of employees who regularly work in the field? Use our SMS chat to keep up to date with what they’re doing and give them relevant updates.

Track Every Message with SMS Reports

The delivery status of every online text message is kept up to date; use SMS reporting to analyse and improve your SMS communications.

Save Time with SMS Templates

Never write the same message ten or hundreds of times. Quickly create a template and send the same message again and again.

The Benefits of Using Two-Way SMS

Believe it or not, most customers actually want to communicate with companies. The great thing
about two-way SMS is the fact that you can actively engage with your prospects and customers.
Here are a few ways in which you can benefit from two-way texting:

Improve customer service

Two-way SMS services make it easier for companies to provide convenient and personal customer support.

Real-time communication

No delays or interruptions. All your texts will be delivered instantly, thus allowing you to follow up in a timely manner.

Actually listen to your customers

The delivery status of every online text message is kept up to date; use SMS reporting to analyse and improve your SMS communications.

Encourage product reviews

Two-way SMS chat makes it easier for customers to communicate. You can follow up a delivery status text with a product review request because the recipient will know what you are talking about.